Shipping and Delivery Policy
Thank you for choosing Digital Designing Lab for your design needs. We strive to provide you with the best service possible, including efficient shipping and delivery of your products. Please read the following information carefully to understand our shipping and delivery policies:
1. Order Processing Time:
- All orders placed on Digital Designing Lab are processed within 1-2 business days will be delivered within 7-10 business days.. Orders received after 12:00 PM IST will be processed the next business day.
2. Shipping Methods:
- We offer shipping through trusted courier services to ensure safe and timely delivery of your orders. The shipping method available for your order will be displayed during the checkout process.
3. Estimated Delivery Time:
- The estimated delivery time varies depending on your location and the shipping method selected. Typically, deliveries within India take 7-10 business days.
4. Shipping Charges:
- Shipping charges are calculated based on the weight of your order and the shipping destination. The exact shipping charges will be displayed during the checkout process before you make the payment.
5. Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
6. Delivery Attempts:
- Our courier partners will make multiple attempts to deliver your order to the provided shipping address. If no one is available to receive the package after several attempts, the package will be returned to us. In such cases, additional shipping charges may apply for re-delivery.
7. Incorrect Shipping Address:
- Please ensure that you provide the correct shipping address at the time of placing your order. Digital Designing Lab will not be responsible for any delays or additional charges incurred due to incorrect or incomplete shipping addresses.
8. Delayed or Lost Shipments:
- While we make every effort to ensure timely delivery of all orders, please note that occasional delays may occur due to unforeseen circumstances such as natural disasters, customs clearance, or public holidays. If your order is significantly delayed or lost in transit, please contact us, and we will assist you in resolving the issue.
9. International Shipping:
- For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Digital Designing Lab is not responsible for any customs-related delays or fees.
10. Contact Us:
- If you have any questions or concerns regarding our shipping and delivery policies, please feel free to contact us at ddlkarnal2@gmail.com. Our customer service team will be happy to assist you.